STAY UP TO DATE
Remember: Some of our items are limited in quantity. If you want to be the FIRST to know of upcoming campaigns, exclusive deals and other Rippaverse news:
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at {email} for questions related to refunds and returns.
Remember: Some of our items are limited in quantity. If you want to be the FIRST to know of upcoming campaigns, exclusive deals and other Rippaverse news:
Remember: Some of our items are limited in quantity. If you want to be the FIRST to know of upcoming campaigns, exclusive deals and other Rippaverse news:
A 96-page comic book written by Eric July.
A 96-page comic book written by Eric July.
We are committed to having an open and transparent policy with regard to your privacy as it relates to your use of our Services. These terms govern our use of any information you provide to us while engaging with us, whether for Services or otherwise. At any time, if you have any questions please do not hesitate to contact us directly. We’re here to help.
We may update this Policy from time to time, if we do, we’ll let you know about any material changes, either by notifying you on the Site or by sending you an e-mail. New versions of this Policy will never apply retroactively, but if you keep using our Services after a change, you accept the changes.
Last Update and Current Effective Date: 7/6/2022
This Policy describes the information we collect from you and how we use that information. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide.
By engaging with us for the use of our services, you acknowledge that you have agreed to our Terms of Use and that you have read and understood this Privacy Policy.
When you engage us for Services or to purchase Products or use any of the Services we offer or provide, we need to collect and process certain information to effectively provide those Services. Depending on what Service you may use, that information may include your:
Further, in order to provide insight on the improvement of our products and services, we do utilize cookies and other unique tokens to identify users.
In an effort to utilize our Services, your use of the website, without personal identifying information, may be shared with third parties (it is important to remember that at any time, you may request that we discontinue such sharing; always contact us directly for such requests).
The following data will not be publicly displayed or revealed to third parties:
From time to time, our Site and Services may include links or references to other websites or services whose privacy practices may differ from ours. When you use such other websites or services, the privacy policy and terms for those sites govern their services.
Our Product store is hosted on Woocommerce or other similar store as may change from time to time (the “Storefront”), and they provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through WPENGINE data storage, databases and the general application and is governed by their terms of use and privacy policy. Typically, they store your data on a secure server behind a firewall, and if you choose a direct payment gateway to complete your purchase, then our processor stores your credit card data, which is encrypted through the payment card industry data security standard (pci-dss) and your purchase transaction data is stored only as long as is necessary to complete your purchase transaction, after which is complete your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by pci-dss as managed by the pci security standards council, which is a joint effort of brands like visa, mastercard, american express and discover. The pci-dss requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Storefront’s terms of service or privacy statement which can be found on their respective sites.
Rippaverse Publishing LLC is a United States based company. As a result, your information will be collected and processed in the United States. The US has its own laws governing data protection and government access to such information. The rules that protect your personal information under US law may differ from your home country. If you chose to use our Services, you agree to our Terms and this Policy.
Data protection laws in Europe further require a “lawful basis” for collecting and retaining any of the personal information from citizens or residents of the European Economic Area. Our lawful bases include:
We take security very seriously. The security of your personal data is important to us. Generally, we follow industry-standard practices to protect, collect, and maintain your data. However, no method of transmission over the internet is completely secure, and so we cannot and do not guarantee its absolute security.
Your rights include an ability to access, correct, and request the deletion of your personal information. You can submit all request for access, corrections, and deletions at any time by contacting us directly, in writing, at the following information:
Rippaverse Publishing
Data Protection Division
Rippaverse Publishing
101 E. Mckinney St. #2106, Denton, Texas, 76201
Subject to applicable law, if you are a citizen or resident of the European Economic Area, you also have the right to a) object to our use of your personal information and b) lodge a complaint with your local data protection authority.
Additionally, persons under the age of 18 are not permitted to use our Services on their own. We do not knowingly collect any personal information from children under the age of 13, nor are children under the age permitted to use our Services or purchase any product from us in any capacity.
The 96-page first issue of Isom with the unreleased Cover C
A 24×36 Isom poster
A 24×36 Yaira poster
11 high-quality Dokumaan trading cards
A sand-colored Isom shirt
A heater grey Rippaverse shirt
A large poster of Yaira
A 96-page comic book written by Eric July.
A large poster of lead character, Isom
A large poster of Yaira
A 96-page comic book written by Eric July.
The mysterious Dokumaan has been keeping tabs on characters within the Rippaverse.
A 96-page comic book written by Eric July.
A 96-page comic book written by Eric July.
A heather grey shirt with many of the Rippaverse characters
A sand-colored shirt with Isom
A heather grey shirt with many of the Rippaverse characters
A 96-page comic book written by Eric July.
A 96-page comic book written by Eric July.
A large poster of lead character, Isom
A sand-colored shirt with Isom
A 96-page comic book written by Eric July.
A large poster of lead character, Isom
A 96-page comic book written by Eric July.
A sand-colored shirt with Isom
A 96-page comic book written by Eric July.
A 96-page comic book written by Eric July.
The mysterious Dokumaan has been keeping tabs on characters within the Rippaverse.
The mysterious Dokumaan has been keeping tabs on characters within the Rippaverse.
A large poster of lead character, Isom
The 96-page first issue of Isom with the Ternion cover (A)
The 96-page first issue of Isom with the Cliff Richards cover (B)
A 24×36 Isom poster
A 24×36 Yaira poster
Limited-edition concept art book
11 high-quality Dokumaan trading cards
A sand-colored Isom shirt
A heater grey Rippaverse shirt
A 96-page comic book written by Eric July.
A large poster of lead character, Isom
A sand-colored shirt with Isom
A sand-colored shirt with Isom
A 96-page comic book written by Eric July.
A 96-page comic book written by Eric July.
A 96-page comic book written by Eric July.
A large poster of lead character, Isom
A 96-page comic book written by Eric July.
A 96-page comic book written by Eric July.
The 96-page first issue of Isom with the Ternion cover (A)
The 96-page first issue of Isom with the Cliff Richards cover (B)
A 24×36 Isom poster
A 24×36 Yaira poster
Limited-edition concept art book
11 high-quality Dokumaan trading cards
A sand-colored Isom shirt
A heater grey Rippaverse shirt
A large poster of Yaira
A large poster of lead character, Isom
A heather grey shirt with many of the Rippaverse characters
A large poster of lead character, Isom
A large poster of Yaira
A limited-edition book with the original concept art of several Rippaverse characters introduced in Isom #1
A large poster of Yaira
A heather grey shirt with many of the Rippaverse characters
A 96-page comic book written by Eric July.
A sand-colored shirt with Isom
A 96-page comic book written by Eric July.
A 96-page comic book written by Eric July.
A 96-page comic book written by Eric July.
A large poster of lead character, Isom
A large poster of Yaira
A 96-page comic book written by Eric July.
A heather grey shirt with many of the Rippaverse characters
A sand-colored shirt with Isom
A large poster of Yaira
A large poster of lead character, Isom
A sand-colored shirt with Isom
A heather grey shirt with many of the Rippaverse characters
The mysterious Dokumaan has been keeping tabs on characters within the Rippaverse.